Simply browse our products, add items to your cart/basket, and proceed to checkout. You’ll receive an order confirmation email once your purchase is successful.
Please refer to the size chart to find your best fit. We recommend measuring yourself and comparing with the chart before ordering.
We usually recommend choosing the larger size for comfort and adjustability. For fencing equipment, it’s better to allow extra room for movement.
You’re welcome to visit our authorised outlet (physical store) for a fitting session before making a purchase. Our team will assist you in finding the right size for your fencing equipment. If you’re ready, you can buy immediately on the spot after fitting (in-store purchase).
We accept major credit/debit cards, FPX online banking and telegraphic bank transfer.
Absolutely. We use SSL encryption and secure payment gateways to protect your data.
Yes, we ship across 14 countries. Shipping fees and delivery times vary based on your country. Click here for more details.
Delivery time depends on your location. You’ll receive tracking details once your order ships. Click here for more details.
Once shipped, you’ll receive an email with tracking information (If you don’t see the email, please check your Junk/Spam folder periodically). You can also check your order status in your account.
Yes. Self-pickup is available for our Malaysian shoppers, via our authorised outlet. You may select the “Self-pickup” option at checkout and we’ll notify you once your order is ready for collection.
Yes, we do via our authorized reseller and service provider. Click here to schedule an in-store appointment.
All of our support documents including Terms & Conditions, Privacy Policy, Return & Refund Policy and others — are available at the bottom of our website under the Support section.
You can reach us via WhatsApp Chat or starmaxfencing@gmail.com.