Description
Starmax E-wallet, Terms & Conditions:
Thank you for choosing to top up your e-wallet with us. To ensure a transparent and secure transaction process, please carefully review the following terms and conditions:
Transaction Authorization:
By initiating a top-up, you confirm that you are the authorised account holder and responsible for the transaction. Ensure that your account details are accurate to prevent any discrepancies.
Currency and Amount:
All top-up transactions are in Ringgit Malaysia (RM).
Confirmation and Receipts:
Upon successful completion of the top-up, you will receive a confirmation notification.
E-wallet Deposit:
Reflects within 24 hours.
Payment Option via E-wallet
Transactions using the e-wallet must be completed in full using the available wallet balance at the time of checkout. Split or partial payments are currently not supported.
No Minimum Balance Requirement:
There is no mandatory minimum balance requirement for your e-wallet.
No Expiry of Funds:
Your e-wallet funds do not have an expiry date. You have the flexibility to keep your funds for as long as needed, ensuring that your fund is readily available whenever you require it.
Non-Refundable and Non-Withdrawable:
All e-wallet top-up transactions are non-refundable. Once the funds are successfully transferred to your e-wallet, they cannot be reversed, reimbursed or withdrawn. Please double-check the transaction details before proceeding.
Non-Transferable:
The funds topped up into your e-wallet are non-transferable. They are intended solely for use within the account associated with the e-wallet and cannot be moved to another account or e-wallet.
Security Measures:
To maintain the security of your e-wallet, never share your login credentials, or any other sensitive information. Our platform will never request such details outside of the designated secure channels.
100% Money-back Guaranteed:
For unauthorised transactions via e-wallet, ensuring peace of mind and secure transactions.
Transaction Limits:
Please be aware of any transaction limits imposed by our platform or your financial institution. Ensure that your top-up amount adheres to these limits to prevent any complications.
Technical Issues:
In the event of technical issues during the top-up process, please contact our customer support immediately for assistance. Do not attempt multiple transactions without confirmation to avoid any potential overcharging.
Account Verification:
We may conduct routine verification checks to ensure the security of your account. Failure to comply with these checks may result in a delay or rejection of the top-up.
Modification of Terms:
The terms and conditions for e-wallet top-ups are subject to change. Users will be notified of any modifications, and continued use of the service implies acceptance of the updated terms.
Termination of Services:
The e-wallet provider reserves the right to terminate top-up services for users who violate terms and conditions, engage in fraudulent activities, or pose a security risk.
By proceeding with the e-wallet top-up, you acknowledge and agree to abide by these terms and conditions. If you have any questions or concerns, please reach out to our customer support for clarification before initiating the transaction.
Thank you for choosing our e-wallet service. We appreciate your trust in us.





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